Last Updated: 01.01.2025
At the Beyond HOPE Project (BHP), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, sign up for our newsletter, or make a purchase through our store.
What We Collect
When you interact with us, we may collect the following:
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Name and contact information (e.g., email address)
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Billing and shipping details
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Device and usage data (IP address, browser type, pages visited)
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Messages or questions you submit
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Survey or feedback responses
How We Use Your Information
We use your data to:
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Process your orders and send confirmation emails
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Deliver newsletters and updates (only if you opt in)
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Improve your experience on our site
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Share occasional offers and messages of hope
We never sell your information.
AI and Automation
We use AI tools to:
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Personalize content and emails
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Answer basic questions via chatbot
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Automate parts of our customer experience
All AI tools we use are carefully selected and secure. Your data is never used to train public AI models.
Third-Party Services
We use trusted partners such as:
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Shopify (for secure checkout)
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Mailchimp (for email newsletters)
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Wix (for website hosting)
These services are GDPR-compliant and follow strict data handling standards.